This weekly blog should be interesting for anyone involved in e-commerce and online marketing either as academic or professional. The blog focuses on strategic and commercial rather than technical issues of E-Commerce and on the perspectives of the Marketing in a global, digital and Social Media dominated marketplace. In exceptional cases some issues of more general interest might be also discussed.
April 28, 2010
The Nestlé Social Media case
You might have heard about the recent dispute between Nestlé and Greenpeace in the social media about the alleged use of illegally produced palm oil by Nestlé for its products. My colleague Corinne Weisgerber from the US presents this story in her blog. A very good case about the power of social media and maybe new lessons for businesses about damage control